SUPPORT PACKAGES

Key Points

 

  • Enhancement

    This is the allotted time per month in which we can:

    > Help you with managing your site’s content (for example updating testimonials and revising content supplied).
    > Schedule a program of SEO checks, such as crawling the site to identify any errors.
    > Help you with technical aspects, like changing email addresses or updating links for example.

  • Visitor Statistics
    Regular reports giving you details about visitor numbers and the way visitors are behaving to help you better understand your customer’s needs.
  • Google Analytics Insights
    Ongoing analysis of your Google performance and advice on improvements.
  • Keeping Your Site Up-To-Date
    Giving you peace of mind that your site’s software is always current.
  • Regular Backups
    Ensuring your site is backed up so you never lose any content.
  • Database Cleaning & Optimisation
    Regular cleaning of your site to keep it running smoothly and as responsive as possible, by removing old and unused items that can have a serious impact on the speed.
  • Site Monitoring
    Regular checks to ensure your site is available and responsive for your customers.
  • Site Security
    Daily security monitoring to ensure you’re protected from hackers and spammers.
  • Performance Scanning
    Regular monthly tests to ensure your site is performing effectively.
  • Regular Maintenance Reporting
    Monthly reporting so you can be confident everything is under control.
  • Broken Link Checking
    Making sure there are no broken links that can affect your site’s search engine performance or upset your customers.
  • Support
    Making sure you get the help you need when you need it.
  • No Contracts
    Cancel at any time with just one months’ notice.
Pricing Plans
The monthly costs of each package.

Bronze

 

  •  
    FREE
    1 hour per month*
  •  
  •  
  • Yearly
  • Monthly
  • Monthly
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  • Via Email
    (within 48 hours)
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Silver

 

  •  
    FREE
    1.5 hours per month*
  • Quarterly
  • Quarterly
  • Quarterly
  • Fortnightly
  • Fortnightly
  •  
  •  
  •  
  •  
  • Quarterly
  • Via Email
    (within 24 hours)
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Gold

 

  •  
    FREE
    3 hours per month*
  • Monthly
  • Monthly
  • Monthly
  • Weekly
  • Weekly
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  •  
  •  
  •  
  • Monthly
  • Via Email & Skype
    (within 5 hours)
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*additional hours available upon application